Frequently Asked Questions

Forgot your password? Click here to receive an email or text notification with a temporary password. Note: it will be sent to the address or cell phone number we have on file for you.

Need to update or change your password once you login? You can do so by navigating to My Dashboard, and then Change Password.

Once you login to your profile, navigate to My Dashboard and select My Education to view all past courses you have completed, or any current and upcoming education that you have signed up for.

After logging in to your profile, navigate to My Dashboard and then to the sub-heading of “Payments and Orders”. Herein, you can review your order history, review any open invoices for registrations, manage your saved payment methods and concurrent subscriptions, and more.

Login to your profile, and under My Dashboard, select the link for Registrations

What's better than a quick video tutorial? Watch this short video to learn how to access your education history and your recordings.

Check out this short tutorial about what you can expect on a live webinar event.

Welcome to the Council! We are so thrilled to have you as a member. We encourage you to start taking advantage of all your great benefits, learn about upcoming courses and events in your area, and start networking with other agents in our organization. Your membership is going to be a valuable tool that will help you go above and beyond in your professional career.

CRS membership offers you access to the following benefits:

• Cutting-Edge Education: Enjoy up to 50% off best-in-class education including live classroom courses taught across the country, self-paced eLearning, live and recorded on-demand webinars, video and more.
• Events: Attend RRC Events like our annual Sell-a-bration conference at preferred member pricing.
• News & Information: RRC members get access to a host of complimentary and curated leading news and information sources like Inman Select and The Council’s award winning magazine, The Residential Specialist.
• Local Networking: When you join RRC, you also get free access to your local State RRC organization, where you can connect with other successful agents through local networking and educational events.

 

Learn more about member benefits.

As a member of the Council, you have access to great benefits, premiere education, and more. While you can be an RRC member, you cannot use the CRS Designation trademark until you have earned and been awarded the designation.

You may become a member and apply for your designation simultaneously. If you apply for both (and all documentation is complete and meets requirements), you will receive notice within 10 business days that you have been awarded the CRS Designation. If the documentation is incomplete, we will let you know what is needed to complete the application process.

A CRS Designee is someone who has officially earned the designation, and is able to use the CRS Designation trademark on their business materials.

Learn more about designation requirements.

No, you can join at any time in your career! Many agents decide to join RRC while they’re working toward their CRS Designation, since membership provides access to discounted registration fees to education and access to select members-only benefits.

The best ways to get involved with your State group are simply by reaching out to state leadership and asking how to get involved, or by attending local events. Check your state page for more information.

Yes! You are able to count qualifying courses (eLearning or classroom courses) completed through the certification tracks towards earning the CRS Designation. However, webinars and recordings do not count towards earning your CRS.

Congratulations! When you earn a certification (meaning all requirements are satisfied), you will receive a congratulatory email with details about logo usage and more. You can also then access these materials from My Dashboard. Therein, click on Certification Status and Progress to see more.

Courses are added throughout the year on a rolling basis. We try to offer a variety of topics and sessions around the country. You can also suggest a course through your local AOR and encourage them to host RRC Education near you!

We do offer Virtual Pro courses that can be taken in place of in-person courses. For a list of upcoming Virtual Pro topics, search for the name of the classroom course needed in our Education Catalog, and look at the upcoming dates or sessions. Virtual Pro courses are noted in this list of upcoming events.

Under our Path to Designation, we recommend you join the Council and reap the benefits of our substantial membership discounts on education and events, which will likely pay for the price of membership as you earn your designation. However, you are not required to join before applying to be a designee.

To be a CRS Designee, you must be an active, dues paying member of the Council. Once you’ve completed the requirements (course work and years in the business or sales volume), you can submit your designation application and documentation to CRSHelp@crs.com.

Applications are typically processed in 5-7 business days, and there is a one-time designation application fee of $99 that can be paid online or by calling us at 800.462.8841.

In order to maintain your CRS Designation, you must keep your membership active with the Council. There is an annual membership fee that allows you to have access to many membership benefits. 

If you are applying under the 60/30/30 Program, you need a total of 30 RRC Education Credits.

If you are applying under the Pro Program, you need 16 RRC Education Credits.

These credits must come from live classroom courses or eLearning courses. The key here is that the education is tested and graded.

Webinars, recordings, and other electives do not count for designation credit.

To learn more about RRC Education Credit, click here.

• I work with a partner. How do we count our transactions?
  • You receive ½ credit for every transaction you complete with a partner. For example, if you and your partner sold a property, you would each receive credit for half the transaction. However, if you and your partner both listed and sold the property, you would both receive one full credit.
• I both listed and sold a property. How does that count?
  • Each side of the sale counts as one transaction. In this case, you’d be able to count this as “2”.
• I sell land, Can I use those transactions towards the sales volume requirement?
  • No. Credit is given for only the following transactions: single-family home, townhouse, cooperative, up to and including four-unit building, duplex, condominium or permanently affixed mobile home unit. The property must include an improvement.
• I’m the principal broker. Who certifies my transactions on the application for the Affidavit of Required Transactions?
  • If you are the principal broker, you would simply sign the Affidavit in both places.
• Can I submit a computer printout of my transactions instead of filling out the affidavit?
  • Yes, however, you must sign and date the official resume of transactions form and include the statement "See Attached."

Have other specific questions? Email us at CRSHelp@crs.com.

Yes, all applicable RRC courses will be credited toward the designation regardless of whether a person was an active member of the Council at the time when the course was completed.

You must be an active CRS Designee to advertise yourself as a CRS.