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Mail & Communications

Updated 03/26/2020

Our staff is working diligently to respond to all inquiries and concerns in the order in which they are received. You may experience a slight delay, but please know we are working to best support all of our valued members and customers.

Know that NAR closed the Chicago Headquarters Building (where our office is based) on Monday, March 23rd, 2020. If you have mailed anything to our attention, its processing will be delayed until we are able to enter the office again. We ask for your patience and understanding surrounding this, and if possible, please scan or email any documents, applications, or the like to CRSHelp@crs.com for a quicker response.

NAR’s Advocacy Work Towards COVID-19

Updated 03/25/2020

The coronavirus pandemic continues to impact the real estate industry. NAR continues to release helpful guides for REALTORS® to adapt and navigate through this extraordinary circumstances and we are closely monitoring the updates to be able to provide the relevant information to our members.
As the federal and state governments address the COVID-19 (coronavirus) crisis, NAR is advocating for the interests of the real estate industry.

In summary NAR is urging lawmakers to:

  • Consider REALTORS® as small business owners so they can receive aid for small businesses as part of the stimulus package.
  • Make virtual transactions legally acceptably so that closing documents can be notarized remotely (currently allowed in 23 states)
  • Consider the real estate business to be an essential businesses that can remain open during “stay-in-place” or “shelter-in-home” ordinance

For more details click here

NAR has also released open house guidelines. If your state is enforcing the “shelter in place” mandate, all broker/agents need to follow the law in their state. If your state is allowing open houses to take place, NAR is highly recommending agents to use other ways to market properties during this time. To read the full open house guidance from NAR click here


RRC Hosts Learning Fest on Facebook

Updated 03/25/2020

RRC is doing what we can to provide new educational resources to our members.
We are hosting a “Learning Fest” with RRC/CRS instructors doing 30 minute segments of education as Facebook Lives in the We Are CRS Facebook page.

We hope you can join us on April 2nd, starting at 10:00am CT!
Learning Fest Schedule: (Starts 8 a.m. PT | 9 a.m. MT| 10 a.m. CT | 11 a.m. ET)
(All times below are CENTRAL time) 

  • 10 a.m.-10:05 a.m. - TBD - Opening 
  • 10:10 a.m. – 10:40 a.m. – Gonzalo Mejia, CRS - Understanding Customer Needs 
  • 10:45 a.m. – 11:15 a.m. – Jackie Leavenworth, CRS  - Managing a Database/Reaching Out 
  • 11:20 a.m. – 11:50 a.m. - Pat Zaby, CRS – Rent to Own 
  • 11:55 a.m. – 12:25 p.m. - Monica Neubauer, CRS – Apps Live 
  • 2:30 p.m. – 1:00  p.m. – Marki Lemons Ryhal, CRS – Instagram 
  • 1:00 p.m. – 1:30  p.m. - Break 
  • 1:30  p.m. – 2 p.m. - Gee Dunsten, CRS – Communicating Value as an Educator 
  • 2:05 p.m. – 2:35 p.m. - Kim Cameron, CRS - Weekly 35 
  • 2:40 p.m. – 3:10 p.m. – Rich Sands, CRS – Creating Listing Abundance 
  • 3:15 p.m.- 3:45 p.m. – Dale Carlton, CRS – Analyzing Investments 
  • 3:50 p.m. – 4:20 p.m. Michael Selvaggio, CRS – Interest Rates 
  • 4:25 p.m. – 4:30 p.m. - 5 MINUTES:  TBD - Closing   

Information is subject to change, please continue to check back for updates.


Important Update on May Meetings

Updated 03/18/2020

Due to recent updates surrounding the Coronavirus (COVID-19) NAR has announced that it will deliver their legislative meetings virtually. RRC is working on converting our May Meetings experience to a virtual conference as well. This includes meetings with the board, committees, masterminds, the FVP debate and other meetings scheduled adjacent to NAR’s midyear meetings.

We are working on a new schedule and are looking for appropriate virtual conference platform at this time.

As always we will keep you informed of any updates we have – including the new date and schedule.

If you reserved your hotel through NAR, your registration will be automatically cancelled; no deposits have been processed. Regarding your airfare, please contact your air carrier as soon as possible and seek a refund or credit.

We appreciate your understanding, and please know we will do everything we can to still host a productive event virtually.

Please email pstodolny@crs.com with any questions you may have at this time.

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