Class Information

Transforming Difficult Situations into Profitable Deals

This one-day course will explore strategies and best practices for transforming challenging situations into win-win outcomes. You will learn how to leverage tools, systems, and scripts to effectively manage your professional relationships with difficult buyers, sellers, appraisers, agents, and others. Attendees will leave the class with the skills to assess different personality types and effectively use appropriate communication strategies for each type. In this hands-on, highly engaging course, attendees collaborate on real-world case studies such as low offers, unresponsive agents, combative clients, ego-centric sellers, and your garden variety "problem child" to develop their own styles and techniques for transforming those difficult situations into profitable deals.
Schedule Schedule
Starts: 5/10/2018
Ends: 5/10/2018
Class Information

General Information

Transforming Difficult Situations into Profitable Deals

Instructor: Mike Selvaggio, CRS

Date: May 10, 2018

Time: 8:30am - 5:00pm

Registration and light breakfast 8:30am

Course begins 9:00am

Class Costs:

RRC Members: $129.00

Non member: $169.00

Location: Cape May Association of Realtors, 1546 Route 9, Cape May , NJ 08210

Hosted by: New Jersey/Delaware RRC

For additional information please contact Joanne Rodriquez, 732-762-1383 or

Hotel Accomodations: Grand Hotel of Cape May609-884-5611, $109.00 per night, Room Block: CRS

Join us for a Networking Happy Hour after class and Stay on Friday for a Trolley Tour of Historic Cape May, the Physick Estate House, and Carroll Gallery Exhibit starting at 10:00 a.m. for only $15.00.

Luncheon to follow. Email diane.traverso@bhhsnj.comto reserve your spot. Space limited.

Cancellation Policy

Unless otherwise stated, RRC classes operate under the following cancellation policy:

RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.