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Class Information

Building an Exceptional Customer Service Referral Business

Building an Exceptional Customer Service Referral Business is a highly interactive course designed to deliver all the essentials for refocusing the student’s business plan to a customer service centered, repeat and referral business. The information provided will help identify the expectations of the “new consumer”, the “new behaviors” necessary to meet those expectations and specific systems to make the agent’s business more productive, more profitable and more enjoyable.

Course Content:
  • Learn to save time AND money working with past clients
  • Meeting the expectations of the “new consumer”
  • Dialogues and strategies for building a referral database
  • Delivery systems to generate a successful referral business
Schedule Schedule
Starts: 1/22/2018
Ends: 1/23/2018
Class Information

General Information

BUILDING AN EXCEPTIONAL CUSTOMER SERVICE REFERRAL BUSINESS

Instructor: Gee Dunsten, CRS

Date: January 22-23, 2018

8:30am-4:30pm

RRC member: $199

Non member: $225

Location: Greater Syracuse AOR, 5958 Taft Rd., North Syracuse, NY

Hosted by: New York RRC

For more information:

315-761-5058



Cancellation Policy

Unless otherwise stated, RRC classes operate under the following cancellation policy:

RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.