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hrsolutions-summit-2020

Schedule & Speakers

Day 1

December 2nd
Event Begins @ 1:00 PM Central Time

How to Find (and Keep) Top Talent

Recruitment & Retention, presented by Craig Wilburn, CRS

Craig Wilburn has been selling real estate in Gainesville, FL and surrounding counties for over 15 years. Craig began Team Dynamo in 2005 and was enlightened in 2014 when introduced to the Keller Williams breakthrough team approach to real estate - wherein individual strengths work together in interlocking harmony to drive accountability, efficiency, customer service, and results. Craig realized this was the model he had been developing and cultivating for years. In 2014, Craig joined the Keller Williams family of Realtors. What started as a team of three, is now 13 strong - including a Director of Sales, Director of Community Engagement, Listing and Buyer Specialists, Inside Sales Agents, and a dedicated administrative support staff. While many brokerages employ an administrative staff for their brokerage office, Team Dynamo had the largest admin staff to agent ratio of any team its size in Gainesville.

Craig attributes Team Dynamo’s continued success and growth to the meaningful relationships the team has built among clients and within the community. Through exclusive, unrivaled customer  service combined with a streamlined, systems-based methodology - Craig will demonstrate how finding (and keeping) top talent will help your business soar.

Key Takeaways:

  • Recruitment Checklist
  • Finding a Fit
  • Making the Right Hire

Craig Wilburn, CRS

The Pillars of Success

On-boarding, presented by Neal Oates, CRS

Neal Oates, Jr. is President & CEO of World Renowned Real Estate, a bespoke brokerage servicing high-net-worth individuals and global real estate buyers. With his insights and expertise in the luxury and global niches, Neal is often contacted by national news sources and continues to be cited across various media platforms. With 15+ years of experience and a yearning to share his knowledge, Neal recently became an instructor for the National Association of Realtors and has presented to thousands of his peers across the country where he gets to speak not only to their minds, but also their hearts. Through these endeavors, Neal can broaden and deepen his network of like-minded, luxury agents creating opportunities to learn and access pools of buyers that might otherwise go unnoticed to the average agent.

Key Takeaways:

  • Business Organization
  • Work Flows
  • Right Tools for the Right Jobs

Neal Oates, CRS

Better Systems to Better Your Business 

Tools and Systems, presented by Debbie Yost, CRS

Debbie Yost, CRS, is a seasoned veteran of the business, beginning her real estate career in AZ in 1980. She and her husband Joe co-own RE/MAX Casa Grande and lead the award-winning team known as Yost Realty Group. Often referred to as “The Systems Queen”, Debbie has been teaching agents and brokers how to build systems that deliver exceptional service and result in consistent 5 Star client reviews for years.  As a practicing REALTOR® and designated broker in Arizona, Yost enjoys teaching and coaching others to grow and reach their professional and personal best. 

Her team has been recognized one of the Top 250 U.S. Teams for transaction sides by Real Trends, Inc and the Wall Street Journal for ten consecutive years. She holds the RE/MAX Lifetime Achievement Award and her team is consistently recognized in the RE/MAX Top 10 Teams in Arizona and frequently RE/MAX Top 100 U.S. Teams.

Key Takeaways:

  • Business Organization
  • Work Flows
  • Right Tools for the Right Jobs

Debbie Yost, CRS

Day 2

December 3rd
Event Begins @ 1:00 PM Central Time

Increase Your Bottom Line with Education

Leading & Learning, presented by Kim Knapp, CRS

Kim Knapp, CRS, began her real estate career 2000 when she sold $6 million in her first year and became the top producer of her company. In 2005, she started training other agents while selling and running a team. Today, Kim manages a team, trains, speaks, travels, serves on her local MLS Board, the Board of REALTORS® Educational Task Force, and is the founder of one of the largest REBar Camps in the country.

She founded Real Dynamic Agents, a training program to meet the needs of agents at all levels and with various learning style, that provides opportunities for any agent to ultimately take their business to the next level. Through this program, agents are able to experience high energy training filled with real time cutting edge information.

Key Takeaways:

  • Value of CRS
  • Education First
  • Ongoing Education
Kim Knapp, CRS

Audit Your Workplace Environment for Physical, Emotional, and Environmental Attributes

Compliance, presented by Carrie J. Little

As a Digital Marketing Strategist more than 25 years of experience, Carrie J. Little has established herself as a technology expert in the Real Estate Industry.  As a national speaker, she educates thousands of real estate professionals on the best technology tools available in the United States. Carrie has been featured in numerous channels, including Chicago Agent Magazine, various REALTOR Magazine blogs, and Smart Girl Media. Check out her podcast “The Socially Savvy Agent” or her recent publication “The Real Estate Agent’s Journal”.

Key Takeaways:

  • Working with Contractors
  • Knowing Labor Laws
  • Navigating Employment Space

Carrie Little - Headshot

Mobilizing a Team of Top Agents

Engagement, presented by Sonny Downey

Sonny Downey and his partner opened an EXIT Realty Franchise in 2007 during the worst real estate and economic recession in modern history. Not only did the franchise survive the times, but it thrived, going from 20 agents to about 400+ agents over the next decade. 

This can be attributed, in part, to empowering agents and teams by giving them the ability to empower their customers. Sonny specializes in real estate coaching and has logged more than 5,000 hours of training and coaching with more than 1,000 agents. 

Key Takeaways:

  • Leading by Example
  • Team-Driven Success
  • Building a business of team-players
Sonny Downey

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