Consulting

Disciplinary Actions

Discipline and termination aren't pleasant to discuss. While they are critical to the employment process, they can also open the door to a plethora of risk. Most employee claims and lawsuits arise from incidents of employment discipline and termination. Discipline attacks an individual's judgment, character and self-esteem. When self-esteem is bruised, people react defensively. As such, an employer must approach the issues of employee discipline and termination very carefully.

Broker Solutions HR Consultants can help with:

• Policy Development
• Counseling/Coaching Supervisors

Employee Handbooks/Policies

An updated handbook is essential for all businesses - large or small. An employee handbook communicates policies, benefits and work standards to all employees in a single document.

Broker Solutions HR Consultants can audit your current handbook to ensure your content is current, relevant and required. Whether it's just one policy you need to add or an entire handbook, our experienced staff will assist you in developing clear and appropriate policies that are up-to-date and tailored for your industry and company culture.

Broker Solutions HR Consultants can help with:

• Communication to Employees
• Audit Existing

Employee Handbooks

Employee Motivation & Recognition Programs Implementing an employee recognition program is the secret to increasing employee morale and addressing ongoing needs for employee retention and employee reward. Inspire better employee performance and bottom-line profits by identifying new ways to demonstrate your appreciation to your employees.

Broker Solutions HR Consultants can help build reward and recognition systems which contributes to employee motivation, positive morale and retention. Have confidence that the special contributions in your organization get the recognition they deserve.

Broker Solutions HR Consultants can help with:

• Design, Development and Implementation

Employee Orientation & On-Boarding Programs

A successful orientation program is a critical factor in helping new employees develop a productive, lasting relationship with your organization.

Broker Solutions HR Consultants can help you integrate new employees or newly promoted leaders into your organization or a role to enhance employee engagement, retention, motivation and job satisfaction.

Broker Solutions HR Consultants can help with:

• Design, Development and Implementation

Employee Relations

Having a good relationship between employers and their employees is vital to any successful organization. Having an employee relations program in place to ensure all employees receive fair and consistent treatment ensures those employees are committed to their jobs and committed to their company.

Broker Solutions HR Consultants can help with:

• Enhancing Clear and Accurate Communication
• Conflict Resolution Strategies
• Employee Recognition Programs
• Disciplinary/Performance Review Compliance

Employee Surveys

Are your employees satisfied with their jobs? Do your employees feel a sense of loyalty to your organization? Do you know the in-depth reasons why employees are terminating their employment relationships with your organization?

Studies have shown that satisfied employees are better performers and therefore, high customer satisfaction and employee satisfaction are closely linked. Employees with positive attitudes can have a positive effect on co-workers as well as customers.

Broker Solutions HR Consultants can develop, administer and present confidential surveys to improve working relationships and increase productivity. It is essential that organizations uncover the source of employees' dissatisfaction and the reason for turnover, because turnover costs can range from 25% to 200% of the employee's total annual compensation.

Broker Solutions HR Consultants can help with:

• Analyzing and Summarizing Results
• Identifying Areas of Concern
• Providing Recommendations

Exit Interview Programs

Ever wonder if you’re getting honest feedback when you conduct an exit interview? Employees may be more willing to communicate to someone outside of your organization. Broker Solutions HR Consultants are trained to help you understand the exit interview, identify trends, and create strategies for improvement.

Broker Solutions HR Consultants can help with:

• Program Development
• Conducting Exit Interviews
• Creating Retention Plans
• Tracking and Analysis

Hiring Procedures

Staffing decisions are too important to be left to chance. Often, businesses experience personnel problems simply because they assume, they do not need to use formal hiring practices. Any operation, regardless of size, can benefit from developing and implementing policies related to hiring.

Broker Solutions HR Consultants can help with:

• Creation of Standard Procedures
• Recruitment Strategies
• Pre-Employment Screening
• Interviewing Process
• Selection Tools

HR Coaching

Broker Solutions HR Consultants will do everything from active listening to providing test results that highlight a manager’s strengths and weaknesses.

Broker Solutions HR Consultants can help with:

• Supervisor/manager Development
• Situational Coaching
• Asking the Hard Questions
• Providing Alternative Actions for More Effective Results

HR Department Set-Up

Whether you are looking to establish a new HR Department or simply wanting to expand and improve upon an existing department, Broker Solutions HR Consultants can help.

Broker Solutions HR Consultants can help with:

• Policy and Procedures Manual
• Personnel Files
• Performance Management
• Recruiting and Hiring
• Compensation and Benefits
• Employment Relationship

HR Hotline

HR Hotline -

Unlimited phone/email/on-site support offering guidance through on-demand and emerging issues for a flat monthly rate.

HR Hotline Plus -

Unlimited phone/email/on-site support offering guidance through on-demand and emerging issues PLUS completion of a predetermine HR project list for a flat monthly rate.

*Service not available through bundle pricing, if interested please indicate this on your registration form.

HR Policy/Procedure Review

Up-to-date human resource policies and procedures are essential for all businesses, especially with continuous changes and additions to employment law.

Broker Solutions HR Consultants can help with:

• Review and Recommendations
• Implementation and Communication

Job Analysis/Job Descriptions

The job description is one of the primary tools for coordinating the employer’s human resource program and communicating job requirements to employees. Broker Solutions HR Consultants prepares job descriptions that facilitate accurate comparisons of job duties and wage rates, while complying with applicable legislation such as the Fair Labor Standards Act and the Americans with Disabilities Act.

Whether you need to start from scratch or update existing descriptions Broker Solutions HR Consultants can help.

Broker Solutions HR Consultants can help with:

• Conducting Job Analysis
• Identifying Essential Functions
• Job Requirements
• Performance Expectations
• ADA Compliance

Organizational Development

Organizational development can be used by both employers and employees to enhance performance and interaction as well as effectively and efficiently manage any changes in the workplace.

Broker Solutions HR Consultants can help with:

• Designing Developmental and Training Plans
• Implementing and Managing Organizational Change
• Assist with Process Improvement

Performance Management

Performance appraisals can be a chore, both for the manager doing the evaluation and the HR representative coordinating the effort and ensuring timeliness in the process.

Let us help you design an easy but comprehensive evaluation process and train your team. Our systems give employees the information they need to improve performance, set goals and achieve them.

Broker Solutions HR Consultants can help with:

• Development of Evaluation/Appraisal Program (process & tools)
• Basing systems on Job Descriptions
• Defining Expectations and Ratings

Pre-Employment Screening

Pre-employment screening is a necessary hiring practice to avoid lawsuits and costly hiring mistakes. RRC HR Consultants provides background checks and pre-employment screening solutions to help employers make informed hiring and promotional decisions.

Broker Solutions HR Consultants can help with:

• Criminal History
• Drug Testing
• Motor Vehicle Records
• Education Verification
• Employment Verification
• Skills Testing

Recruiting and Employee Retention Strategies

Broker Solutions HR Consultants can develop strategies and techniques that will assist you in hiring the most qualified candidates for open positions and identify and retain critical talent.

Broker Solutions HR Consultants can help with:

• Employee Recruiting Strategies
• Employee Retention Strategies

Staffing

Regardless of the size or scope of your need, Broker Solutions HR Consultants will provide you with support and strategies on how to acquire qualified employees to keep your company productive and competitive.

Broker Solutions HR Consultants can help with:

• Special Projects
• Reducing Turnover
• Controlling Overtime Costs
• Managing Vacancies, Absences and Burnout

Testing and Evaluations

Effectively evaluating candidates prior to selection or promotion strengthens your bottom line by selecting the right person the first time. This also allows you to retain your recruiting and training investment.

Broker Solutions HR Consultants can help with:

• Workplace Attitudes
• Skills
• Behaviors
• Abilities

Training and Development

RRC offers a wide range of customized training solutions to enhance the effectiveness of your workforce. We recognize the importance of tailoring programs to the specific needs of individual companies and will work with your company to customize program designed around your objectives.

*Our training programs can be designed as a comprehensive training initiative as well as standalone sessions.

Broker Solutions HR Consultants can help with:

• Attitudes and Behaviors
• Organizational Development
• Management Assessments
• Skills and Abilities