Negotiations: Understanding People

2 Credits important_devices eLearning
done CRS Designation   done Maintenance   highlight_off Certification   highlight_off CE Credits

To be successful in a negotiation, an agent must come in prepared. As a trusted advisor, expertise and knowledge will gain you the edge. Learn how you can start identifying, and how to separate, interests from positions.

How to:
<il>Demonstrate how and why thorough preparation is required prior to a negotiation, and what key pieces of knowledge are needed to be a successful negotiator
<il>Recognize the diverse ways people think, personality types, behaviors, and how these elements affect the negotiation process
<il>Identify, and differentiate between, positions and interests in a negotiation

Unless otherwise stated, RRC classes operate under the following cancellation policy:

RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.

PRESENTER(S)

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