Serving Clients with Special Needs

1 Credit computer Webinars
highlight_off CRS Designation   done Maintenance   highlight_off Certification   highlight_off CE Credit

In this webinar, we will review tips and best practices to ensure attendees serve and protect the best interests of their special needs clientele. The discussion will touch on a variety of special needs clients including the elderly. Specific 'real-life' examples will be covered which attendees can implement into their businesses immediately.

The percentage of special needs people in the United States is increasing at an alarming rate and currently accounts for 1 in 4 Americans. The National Association of REALTORS® has put a current focus on Diversity, Inclusion, and Equity to make sure that all clients are treated fairly and equitably. It is critical that we set a proper standard of practice when caring for clients with special needs and/or disabilities in a real estate transaction.

Meet John

John Young, CRS, is an MD/DC/VA REALTOR in the Top 3% of agents worldwide and has been featured in the Washington Post, on WTOP radio and as a Top Agent in Washingtonian Magazine for eight consecutive years. He also currently sits on the Board of Directors for the Residential Real Estate Council and is the incoming 2023 Region 5 RVP.

John is the parent of a non-verbal autistic daughter and is committed to helping other special needs families and clients with disabilities.

Takeaways that you will get out of this webinar:

  • Learning how to engage with and understand the challenges of special needs clients
  • "What should I be doing?" - Best practices and tips for working with special needs clients
  • "What should I NOT do?" - Mistakes to avoid when working with special needs clients

Default Policy: Unless otherwise stated, RRC classes operate under the following cancellation policy: &

RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.