2020 saw the rise of the virtual real estate transaction, and now more than ever, being well-versed on delivering an exceptional virtual customer service experience is vital to working with clients. Skills like conducting Zoom appointments with buyers and sellers, creating dynamic 360-degree listings, and closing the deal virtually are no longer “like-to-have" skills that clients are looking for from their agents – they are the “need-to-have" skills that younger clients are looking for when trying to find an agent to work with. Become someone’s agent-for-life by expanding your sphere-of-influence into virtual networks.
*This certificate is not recognized in the NAR certification program.
- Create their own mobile toolkit for client meetings, showing, and closings
- Conduct virtual meetings with ease
- Protect their business information, including confidential client information, using the best cyber security practices
- Market their listings for virtual consumers as well as traditional in-person clients
Default Policy: Unless otherwise stated, RRC classes operate under the following cancellation policy: &
RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is
cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States,
and licensees are not responsible for any expenses incurred by the registrant due to cancellation.
Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be
refunded minus a $25 administrative fee. No shows will be charged the full registration amount.