How to Find, Train, and Keep An Assistant

1 Credit cast Recordings
highlight_off CRS Designation   done Maintenance   highlight_off Certification   highlight_off CE Credit

What to Expect

Administrative assistants are the heart of many real estate businesses. It is important for agents, admins, and other office professionals who interact with consumers to know the required boundaries and procedures. This webinar includes the National Association of REALTORS® recommendations for creating a privacy policy, tips on working from home as a virtual team, and important insights on improving transaction management and customer service for the consumer.

Attendees will learn: Essential skills all admins should have, improving policy and procedure, improving relationships with admins, workflow and virtual management skills, and critical consumer interaction information.

Meet Rachael

Rachael Hite is a contributor for Inman News and REALTOR®.com. Rachael loves to create curriculum for Real Estate Agents/Independent Contractors about technology and social media. Helping others end their love/hate relationship with social media is a rewarding challenge. She specializes in business planning, social media management, and creative problem solving for those in the housing industry. Simple marketing techniques and high-quality customer service are at the forefront of what she teaches and trains.​

This webinar will show you how to:

  • How to find a qualified assistant.
  • Improving transaction management.
  • Protecting consumers in the transaction.
  • Virtual Team Building.
  • Improving Customer Service

Default Policy: Unless otherwise stated, RRC classes operate under the following cancellation policy: &

RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.

  • Rachael Hite

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