HR Solutions: Effective Delegation and Feedback at the Next Level

8 Credits school Classroom Courses
done CRS Designation   done Maintenance   highlight_off Certification   done CE Credits

The most successful teams are constantly improving their performance and raising the bar. The most powerful tools they have to do so is the effective use of delegation, coaching, and feedback when used in combination clarifies expectations, improves performance, and increases morale and motivation. This highly interactive course shows supervisors how to use these tools to draw the best work from others without spending more time than they have to spare. It outlines a simple framework of “best practices” and then asks the participants to practice and apply that framework through scenarios and class exercises. 

Participants will be better positioned to: 


  • Set the stage for effective delegation with setting clear expectations and developing productive relationships. 
  • Recognize when and how to use feedback verse coaching techniques 
  • Address tricky, emotional, or repetitive situations more smoothly 
  • Build positive morale while motivating their teams and staff 

RRC operates under the following cancellation policy:

RRC, RRC States and licensees reserves the right to cancel any scheduled course. If a course is cancelled, you will be notified via e-mail or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.


Candidates may earn CRS Designation credit only if they take the course exam and receive a passing score of 70% percent or better. CRS Designees seeking Designation Maintenance credit do not need to take the exam, but must sign in with the proctor.


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