eLearning Bundle: Negotiations – 8 Credits

8 Credits important_devices eLearning
done CRS Designation   done Maintenance   highlight_off Certification   highlight_off CE Credits

Courses included in the bundle:

Foundations of Negotiations (2 CRS Credits)

  • Illustrate the basic concepts of the negotiation process
  • Address initial client contact and expectations
  • Identify client interests by using effective questions and listening techniques
  • Define the people involved in the negotiation

Negotiations: Understanding People (2 CRS Credits)

  • Demonstrate how and why thorough preparation is required prior to a negotiation, and what key pieces of knowledge are needed to be a successful negotiator
  • Recognize the diverse ways people think, personality types, behaviors, and how these elements affect the negotiation process
  • Identify, and differentiate between, positions and interests in a negotiation

Negotiations: Evolving Client Expectations (2 CRS Credits)

  • Identify when a client's interest changes during the negotiation process
  • Demonstrate how to reframe a negotiation position to reach the desired outcome
  • Discuss alternatives to a client's perceived position
  • Identify when and describe how to advise clients to offer concessions in a negotiation

Negotiations: Managing Difficult Situations (2 CRS Credits)

  • Begin negotiations with the correct communication
  • Identify common ground early for all parties in a negotiation
  • Identify indications that a negotiation is going in the wrong direction
  • Develop scripts and responses to common negotiation objections

Save 10 percent over purchasing the courses individually!

$144 Member | $180 Non-Member

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Default Policy: Unless otherwise stated, RRC classes operate under the following cancellation policy: &

RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.


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