Negotiations: Evolving Client Expectations

2 Credits important_devices eLearning
done CRS Designation   done Maintenance   highlight_off Certification   highlight_off CE Credits

What your client wants can change over time. This course will better equip you to help your clients negotiate the unexpected.

How to:

  • Identify when a client's interest changes during the negotiation process
  • Demonstrate how to reframe a negotiation position to reach the desired outcome
  • Discuss alternatives to a client's perceived position
  • Identify when and describe how to advise clients to offer concessions in a negotiation

Default Policy: Unless otherwise stated, RRC classes operate under the following cancellation policy: &

RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.


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