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Pre-Conference

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Sunday, Feb. 4, 2018

How Technology Can Ruin Your Real Estate Business

Instructor: Craig Grant

If used without proper safeguards, modern-day technology can expose agents and their clients to security risks.

This course gives you the strategies and tools you need to navigate through the perilous world of legal, online and social media threats.

Course Content:

  • Ways viruses and malware can infect your devices
  • Laws relating to technology that affect your job and consumers
  • The terms and dangers of copyright infringement
  • The importance of proper online etiquette and ways to handle online conflicts
  • Tools and techniques to keep you and your devices safe

Transforming Difficult Situations into Profitable Deals

Instructor: Michael Selvaggio, CRS

Learn how to leverage tools, systems and scripts to effectively manage your professional relationships with difficult buyers, sellers, appraisers, agents, and others.

This hands-on, highly engaging course examines real-world case studies such as low offers, unresponsive agents, combative clients, egocentric sellers and more to help you develop your own techniques for transforming difficult situations into profitable deals.

Course Content:

  • Recognizing the diverse ways people think, personality types, communication styles, and ways these elements impact professional relationships
  • Leveraging tools, systems and scripts to effectively manage encounters with difficult clients, other agents, service providers and more
  • Techniques and strategies to transform challenging situations into mutually beneficial outcomes

These courses are worth 8 hours of education credit toward the CRS Designation. Both are available to CRS members at only $150 each and non-members at $180 each.

Cancellation Policy

All Pre-Conference course cancellations must be made in writing and will be assessed a $25 administration fee.

No refunds after Friday, Jan. 5, 2018.